FAQ

Sometimes yes, sometimes no. In our experience, even when people know they’re speaking to an AI, they’re satisfied as long as their problem gets solved.

Absolutely! Based on context, your AI receptionist will know when a call needs to be transferred and exactly who to transfer it to. It also understands your business hours, so it won’t send calls to your office when you’re closed

Your AI receptionist is available everyday, including holidays. Also, doesn't call in sick or decide to quit because it had a bad day.

Depending on your preference, your receptionist can either transfer the call directly to your team or take down the caller’s contact information and question to pass along for a follow-up.

Yes. Your AI receptionist is trained to recognize the difference between emergency and non-emergency maintenance calls and will take the appropriate action for each.

Yes. We train your AI receptionist on every detail of your properties. Whether it’s a handful of notes or over 1,000 pages of documents, your AI receptionist can learn and remember it all.

Share your procedures with us, and we’ll train your AI receptionist to follow them exactly. Whether it’s connecting callers to emergency maintenance staff or directing them to a 24-hour locksmith, your receptionist can handle it all.

Yes! Our AI receptionist supports over 100 languages, including English, Spanish, Mandarin, French, and German. It automatically detects the caller’s language and responds in the same one.

Exactly. Your AI receptionist can either transfer owner calls directly to you or take down their information for a call back—whichever you prefer.

Yes, AI never loses its cool. The ultimate goal for your receptionist is to help the caller with their questions, concerns, and requests. If the AI receptionist cannot properly handle the caller, the call can be transferred to your teammates for better assistance.